Shampooch Mobile Grooming LLC - Professional Grooming At Your Doorstep
Frequently Asked Questions
  • What are your hours? We groom Monday through Saturday, by appointment only.
  • Do I have to be home when my pet is groomed? We ask that the owners be present the first time we come to meet your pet.  After that, arrangements can be made so you don't have to be there.
  • Can you come to my office to groom my dog? As long as there is sufficient, safe parking that is located close enough to your place of work, we are happy to come there!
  • Do you need my water or electricity? No, we are a fully self-contained salon! We bring our own warm water, take away the used, sudsy water and generate our own electricity to power the salon inside the van!
  • What if I need to cancel?  Things happen.  Sometimes people have to cancel their appointments, but we request you give us at least 24 hours notice so that we can offer your space to another client.
  • What sort of payment do you accept?  Check or cash.
  • How long will it take? The first time we groom your pet it will take longer as we get to know them and their needs.  After that, it should only take about an hour.
  • Are you licensed? There is currently no licensing of Pet Groomers in the State of North Carolina.  Honestly, as of now anyone can pick up a pair of scissors and call themselves a "groomer" or "certified groomer" (in some states there is a movement to change this).  Shampooch is fully insured as a business.  Grooming is my profession, and as a professional, I attend trade shows and continuing education seminars every year.  I have also passed five written and four practical exams over two years to obtain the title of Nationally Certified Master Groomer with the National Dog Groomer's Association of America, the oldest certifying body in the world of grooming.
For Appointments Call: (910) 508-8913